Shipping Policy

Shipping Policy AUZENLY | www.auzenly.com | help@auzenly.com Last updated: 1 August 2026 Average Delivery Time  Order processing normally takes 1-3 working days. Orders placed on Friday evenings, weekends or public holidays may take slightly longer to process.  After dispatch, delivery takes an average of 8-12 working days. Delivery times are estimates and may vary because of carrier delays, customs processing, peak periods, destination, weather or circumstances outside our control. Placing an Order The ordering process at AUZENLY is designed to be simple. Visit the product page, select the correct product and variant, add it to your cart and proceed to checkout. Enter and carefully review your shipping details before completing payment. Once payment is completed, you will receive an order confirmation. If you notice an error, contact us as quickly as possible. We cannot guarantee changes after processing has started. Payment Security Payments on www.auzenly.com are processed through secure, encrypted payment environments. The payment methods shown at checkout may include credit or debit cards, PayPal, Klarna or other available local methods. Shipping Costs Shipping charges, if any, are displayed at checkout before payment. Where the checkout states that shipping is free, no standard shipping fee will be charged. Customs duties, import taxes or local handling fees are not included unless expressly stated and may be charged by the destination country. Shipping Your Order We aim to process and ship orders as quickly as possible. Some orders may be consolidated or fulfilled by an international logistics partner. Tracking information is provided when available. Delays During busy periods, major promotions, holidays, customs disruptions or other exceptional events, processing and delivery may take longer. A delay does not automatically mean that a parcel is lost. Incorrect Address and Failed Delivery Customers are responsible for providing a complete and accurate delivery address. Additional costs arising from an incorrect address, refused parcel or failed delivery may be charged to the customer where permitted by law. Contact For shipping questions, contact help@auzenly.com. Website: www.auzenly.com.