Terms of Service

Terms of Service AUZENLY | www.auzenly.com | help@auzenly.com

 Last updated: 1 August 2026

Overview This website is operated by AUZENLY. Throughout the website, the terms “we”, “us” and “our” refer to AUZENLY. AUZENLY offers this website, including all information, tools and services available through it, subject to your acceptance of these Terms of Service and the policies referenced on the website. By visiting the website or purchasing from us, you use our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users, including browsers, customers, merchants and content contributors. Section 1 - Online Store Terms By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence or that you have authorised any minor dependent to use this website under your supervision. You may not use our products or Service for unlawful or unauthorised purposes, violate applicable law, or transmit viruses, destructive code or other harmful material. A breach may result in immediate termination of access. Section 2 - General Conditions We reserve the right to refuse service to anyone at any time for a lawful reason. Content you submit, other than payment-card information, may be transferred over different networks and adapted to technical requirements. Payment-card data is encrypted during transmission. You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission. Section 3 - Accuracy and Timeliness of Information Material on this website is provided for general information. We do not guarantee that all information is always complete, accurate or current. Historical information is provided for reference. We may modify website content at any time. Section 4 - Changes to Services and Prices Product prices may change without notice. We may modify, suspend or discontinue the Service or any part of it. We are not liable for such changes to the extent permitted by law. Contract Formation and Warranty Product listings are an invitation to place an order and do not by themselves constitute a legally binding offer. By submitting an order, you offer to enter into a purchase contract. An automated order confirmation acknowledges receipt and does not necessarily constitute acceptance. Statutory warranty rights remain unaffected. Section 5 - Products or Services Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund and Return Policy. We aim to display product colours and images accurately but cannot guarantee that your device will reproduce them exactly. We may limit sales by person, household, geographic region or jurisdiction and may limit quantities. Product descriptions, availability and prices may change. We do not guarantee that products or services will meet every individual expectation. Products may be fulfilled directly by international suppliers or logistics partners. Customs duties, import taxes or related charges may be the customer’s responsibility where applicable. Section 6 - Billing and Account Information We may refuse, limit or cancel an order, including orders that appear to be placed by resellers or distributors. If we change or cancel an order, we may contact you using the details supplied at checkout. You agree to provide current, complete and accurate purchase and account information and to update it when necessary. Section 7 - Optional Tools We may provide access to third-party tools that we do not control. Such tools are provided “as is” and “as available”. Your use of them is at your own risk and subject to the provider’s terms. Section 8 - Third-Party Links The Service may contain third-party content or links. We are not responsible for reviewing, guaranteeing or accepting liability for third-party websites, products or services. Review thirdparty policies before entering into a transaction. Section 9 - Comments and Submissions If you send ideas, suggestions, feedback, proposals or other submissions, you grant us the right to edit, copy, publish, distribute, translate and otherwise use them, unless prohibited by law or separately agreed. You are responsible for ensuring your submissions are lawful, accurate and do not infringe third-party rights. Section 10 - Personal Information The submission and processing of personal data through the Store is governed by our Privacy Policy. Section 11 - Errors, Inaccuracies and Omissions Information on the website may occasionally contain errors or omissions concerning product descriptions, prices, promotions, shipping charges, transit times or availability. We may correct information and cancel affected orders where permitted by law. Section 12 - Prohibited Uses You may not use the website or its content to commit or encourage unlawful acts; violate laws or third-party rights; harass, abuse or discriminate; submit misleading information; upload malicious code; collect personal information without authorisation; spam, phish, scrape or crawl unlawfully; or circumvent security features. Section 13 - Disclaimer and Limitation of Liability We do not guarantee that the Service will always be uninterrupted, timely, secure or error-free. Except where expressly stated or required by law, the Service and products are provided on an “as is” and “as available” basis. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Section 14 - Indemnification To the extent permitted by law, you agree to indemnify and hold harmless AUZENLY, its affiliates, partners, service providers and personnel from third-party claims arising from your breach of these Terms, violation of law or infringement of third-party rights. Section 15 - Severability If a provision is found unlawful, void or unenforceable, it will be enforced to the greatest extent permitted, and the remaining provisions will remain effective. Section 16 - Termination These Terms remain effective until terminated by you or us. You may terminate them by ceasing to use the Service. We may suspend or terminate access if you breach or are reasonably suspected of breaching these Terms. Section 17 - Entire Agreement These Terms and the policies posted on the website constitute the entire agreement concerning use of the Service and supersede prior related communications and proposals. Section 18 - Governing Law These Terms and any separate agreement under which we provide Services are governed by the laws of the Netherlands, subject to mandatory consumer-protection rules that apply in your country of residence. Section 19 - Changes to These Terms We may update these Terms by publishing a revised version on the website. Continued use after publication constitutes acceptance to the extent permitted by law. Section 20 - Contact Information Questions about these Terms should be sent to help@auzenly.com. Website: www.auzenly.com.